STORE POLICY

At liv Metta, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

SHIPPING AND DELIVERY

Shipping to Canada

Tracking provided
2-8 business days*
FREE for orders over $99 CAD, anywhere in Canada
If the order is under $99 CAD, a flat rate charge of $10.00 CAD will be applied
Free delivery within 20km of Downtown Markham Ontario, on orders over $59 CAD

Shipping to USA

Tracking provided
2-10 days business days*
FREE for orders over $99 CAD, anywhere in the US
If the order is under $99 CAD, a flat rate charge of $15.00 CAD will be applied

*Please keep in mind that shipping times vary depending on location, time of year and local postal service

PROCESSING TIME

Please allow 1-3 business days us to pick, wrap and prepare your orders to ship.

For all offices, wedding, engagements parties bulk order please contact us before placing your order.

RETURN POLICY

The Information You Need to Know

At Liv Metta, all of our products are carefully inspected before they are shipped. Due to the nature of our products, we cannot accept any returns.

However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to Liv Metta within 3 days of delivery.

The buyer is responsible for shipping cost on all return items.

PRIVACY POLICY

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Wix Privacy Policy

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